Site: The General Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Opportunity: Medical Assistant – IV Therapy Department
Under the direction of the Nursing Director, the Medical Assistant works in the inpatient setting providing direct and indirect service for inpatients and providers. The medical assistant works with the interdisciplinary health team in providing a wide variety of clinical, administrative, and technical support functions in the delivery of healthcare in the inpatient units and within the vascular access nursing team. The Medical Assistant for the Vascular Access Nursing Team will also perform the principal administrative responsibilities.
Schedule
40 hours per week
Rotational holiday and weekend schedule
What do we have to offer?
Shift differential for evening, nights, and weekends
Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings
Employee Perks, Weekly pay, and 401K
Skills
Assists in providing a safe and comfortable patient/family experience.
Assists with meeting patient/family comfort needs
Maintains patient and family confidentiality
Communicates in a respectful manner
Assists with patient data and specimen collection.
Assists with equipment preparation, cleaning and monitoring. Reviews expiration dates and notifies Biomedical Engineering of any outdated or defective equipment.
Documents thoroughly and accurately according to hospital policy.
Accepts delegated responsibilities that are within their defined role.
Provides age-appropriate care as described in the age specific policies.
Engages in collaborative communication with other members of the health care team (staff nurse assigned to patient, radiology staff, unit assistant and desk assistants)
Collaborates with the Nursing Director, identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
Assists IV nurse with the insertion of PICCs (Peripherally Inserted Central Catheters) which includes initiating and maintaining the sterile field throughout the insertion process, equipment set up and patient positioning. Participates in Universal Time Out protocol with IV nurse for patient safety.
Performs routine PICC site checks and dressing changes using strict aseptic technique according to hospital policy.
Performs phlebotomy support for the inpatients as requested.
Assists and manages stocking of supplies and equipment as it relates to the practice.
Administrative Responsibilities
Maintains confidentiality and privacy which is consistent with HIPAA guidelines.
Assists with clinical Audits (ex. PICC dressings, Kinked PICCs).
Draft & distribute minutes for Bimonthly staff meetings.
Monitor/ track Voalte Phones & request repairs.
Update and maintain VAT Dept. SharePoint site (Private / Dept. only).
Maintain supply of Dept.-Specific forms (e.g., Consent forms, Daily Assignment sheets, HOB wall sheets, etc.).
Manage “VAT Dept. Calendar”
Assist with drafting daily assignments, for IV techs.
Submit repair requests for equipment malfunctions (Biomed and/or Vendor Rep.)
Basic understanding epic reports.
Ordering supplies using the Workday system
Performs the daily management of encounter form processing and reconcilement.
Knowledge of scanning procedures and label printing.
Remains current on any changing issues within the unit which affects vascular access flow.
Preferred: recent experience in clinical patient care and/or at most one-year clinical work experience.
Required: High School Diploma or Equivalent required. Completion of a Medical Assistant program or equivalent and current certification as a Medical Assistant.
Additional Job Details (if applicable)
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.
Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.
If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital.
Onsite
80 Blossom Street
40
Regular
Rotating (United States of America)
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
